shipping & returns

DISPATCH TIMES
All orders are shipped within 3 business days once payment has been made. You will receive a shipping confirmation via email with your tracking details once the order has been shipped.

DELIVERY TIMES
Standard: 3-7 business days for delivery once your order has been shipped
Express: 1-3 business days for delivery once your order has been shipped

DELIVERY COST
We offer two shipping options - Standard Shipping & Express Shipping. Below are the rates charged for each option. 

Standard Shipping - $10.00
Express Shipping - $15.00

RETURNS
If you have purchased the wrong size or it’s just not right, you may return full priced items within 14 days for a full refund, exchange or store credit. Sale items are unable to be returned - only exchanged. Customers are responsible for the shipping costs incurred to return the item. All items must be returned to the below address within 14 days of receiving the items. Please email us at info@daysinthesand.com.au with your order number to confirm your return. 

Days in the Sand
PO BOX, 8217
Newtown, Victoria
Australia, 3220

PRODUCT ISSUES
Sometimes things don't go to plan. Rest assured we will ensure a fast resolution which can include product replacements or a refund. Please send us an email at info@daysinthesand.com.au for further assistance.